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KMID : 1148620200250020057
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간호와 보건연구
2020 Volume.25 No. 2 p.57 ~ p.65
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A Study on Violence Experience and Violence Coping Behavior among Clinical Nurses with Violence Experiences from Patients and Caregivers
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Park Jum-Mi
Shin Na-Yeon
Park Hyo-Sun
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Abstract
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Purpose: This research was done to investigate the violence experience and violence coping method of clinical nurses in a general hospital, and to help nurses to work in safe working places.
Methods: Data were collected from January to March in 2017 for 73 nurses working in wards, intensive care unit and emergency room at one general hospital. Descriptive statistics, 2-test with the SPSS 25.0 program were used for data analysis.
Results: 77.2% of participants experienced verbal abuse from patients, 35.2% experienced physical threat from patients and 86.3% of participants experienced violence whom 86.2% experienced verbal abuse and 20.7% experienced physical violence from patients. Over 50.0% of participants had coping methods(direct response, seeking for help, no action) of violence experience. Most frequent violence coping methods were ‘try to calm down by conversation (63.0%)’ followed by ‘report verbally to supervisor (52.1%)’, ‘Call for help with colleagues (52.1%)’.
Conclusion: It is needed the support of the institutional communication system to prevent violence as well as tailored to clinical workplace to the clinical nurses cope more against violence.
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KEYWORD
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Nurses, Violence, Experience, Coping
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